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International Trade Compliance

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International Trade Compliance

Customs Clearance and Shipping Services on Amazon

What are the Amazon
Customs Clearance and Shipping
Services (C2S2) for shipping cross-border?
Customs Clearance and Shipping Services on Amazon (C2S2)* provide cross-border solutions to FBA sellers in the United Kingdom, Germany, France, Italy, Poland, Netherlands, Czech Republic, Austria and Spain.

We offer small parcel and pallet shipping solutions for your shipments between the UK and the EU. Our broker partners operate as fully integrated customs partners to help alleviate the post-Brexit complexities.

Find out more on our Seller Central page.

Want to explore additional opportunities for selling between the UK and the EU? Discover Amazon's complete range of expansion tools and solutions, from Local Inbounding in the UK and EU, to Remote Fulfilment options from the UK and EU, helping you reach millions of customers in both markets. Learn more.
There are three solutions available:
1. ATS
Ship small parcels from your warehouse to a domestic Amazon Sort Centre, and Amazon Transportation Services (ATS) will ship the goods across the customs border on your behalf for free.

2. UPS
Ship small parcels with UPS from your domestic storage facility, cross-border UK<>EU into an FBA Fulfilment Centre and receive discounted partnered carrier rates for the entire shipment.

3. RXO
Ship pallets with RXO from your domestic storage facility, cross-border UK<>EU into an FBA Fulfilment Centre and receive discounted partnered carrier rates for the entire shipment.
Why ship cross-border orders?
Amazon's customs clearance and shipping services simplify the process of shipping stock across the UK-EU customs border and provide you the opportunity reach millions of new customers.

• For selling partners in the EU: the Amazon UK store allows you to reach a whole new range of potential Prime customers.
• For selling partners in the UK: access eight new Amazon stores and benefit from reduced shipping fees by selling under the Pan-European Fulfilment by Amazon programme. In this way, by shipping to France or Germany, you can also start selling in Italy, Spain, Poland, Sweden and Belgium and expand your customer base.
By storing locally at these Amazon stores, you’ll benefit from many advantages, including:
• Local FBA fulfilment fees
• Eligibility for the Prime badge
• Fastest shipping times to customers
• Eligibility for Pan-European FBA
Trusted customs broker
For indirect representation and brokerage, we have partnered with two service providers to ensure you meet all customs clearance requirements with expert support. Given the ever-changing legislation updates in the UK and the EU in the post-Brexit period, it is very beneficial to have a specialist to help you navigate the various components of being customs compliant and our partnered customs brokers will help you accomplish this.
Cross-border shipment support
We offer customs clearance support and a discounted rate, supporting the expansion of your EU and UK businesses.
The solution is less complicated than others and more reliable when it comes to the stock getting there successfully, guaranteeing to stay in-stock with best-selling ASINs
MatthewSupply Chain Manager for Digiflex
Selling back into Europe has been a lot simpler with this solution. With a more streamlined approach and being cost-effective for us, it has allowed us to scale up again in the EU.
PhilipManaging Director of The Golden Bear

Here’s how it works 

Step 1

Explore and choose your Expansion Package and Transportation Provider.

Find out more on our Seller Central page.

Step 2

Complete onboarding with your preferred customs broker service provider: Register with your preferred broker: AVASK/Coyote

Step 3

Create your shipment on the Send to Amazon workflow, provide customs details and book your shipment collection. You will receive confirmation that your shipment documentation has been approved.

The shipment process differs based on your preferred freight service provider. After completion of the onboarding process, we will share further details to provide you with the necessary information and support.

Customs Clearance and Shipping Services on Amazon fees

See the table below to learn more about ATS-AVASK and UPS-AVASK rates:

Service

Limited period
promotion*:
(Incentives
worth €260)
FREE account setup (one-time)
€0
FREE indirect representation during 1st year (annual)
Save €200
FREE brokerage on 1st shipment
Save €60
*Amazon promotion is valid until 31/12/25.
If you have never shipped with us before. Terms and conditions: ATS, UPS, RXO, Coyote.

Get started with Customs Clearance and Shipping Services on Amazon

Help center
1. Request 1:1 support from Amazon Account Managers.

2. Contact customer support for queries related to registration, shipment creation or broker service satisfaction.

Amazon Compliance Solutions

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